Shipping policy

Worldwide Shipping and USA-only Stock

Yes. ValarFlowers offers worldwide shipping for its regular product range. Some listings marked USA Stocked / USA Only are restricted to the contiguous United States and cannot be shipped internationally under those listings. For the same design outside the USA, choose the corresponding non-USA-only listing when available, or contact us to confirm the product, destination and shipping option before ordering. USA-only stock is not available to Alaska, Hawaii or U.S. territories. Checkout availability is specific to the selected product and destination.

Shipping:

Sea shipping: confirm applicable charges at checkout (except remote areas)

Ordinary express (sea transportation to the contiguous United States): 30–45 days in transit after dispatch

Expedited express (air delivery): timing depends on the product, destination, order value and shipping option. See the profile-specific shipping estimates below.

Change of Shipping Address:

Requests to change the shipping address can be made within 30 days of placing the order. Contact sky@valarflowers.com as soon as possible. After dispatch, an address change depends on the carrier and shipment status and cannot be guaranteed. The customer is responsible for any additional charges caused by an address change after dispatch. After 30 days from the order date, shipping addresses cannot be modified.

Delivery time: Shipped within 5 days after production is completed.(except holidays)
Order amount less than 200 USD need to pay additional shipping fee, the specific shipping fee is determined according to the shipping address, please consult customer service.

Order production: Materials will be purchased and crafted after the order is placed
Time: 5–7 calendar days. Production time is separate from transit after dispatch.


Air Shipping Fee: USD $180 per 8ft × 8ft flower wall (approximately 2.4m × 2.4m), including transportation of the flower wall and its selected stand. This is the shipping charge, not the purchase price of the flower wall or stand. Confirm air service availability for your destination before ordering. Other sizes require a separate shipping quote.

US warehouse address: C/O 2221 Remington Ave, Ontario,California,91762

U.S. warehouse service is not available to the following areas: Guam GU, Puerto Rico PR, Hawaii HI, Alaska AK, Virgin Islands VI

European Transit Estimates

For eligible orders in the General EU zone, the shipping options are labelled By Sea (30–45 days) and Expedited Air Freight (7–18 days). The low-order-value Standard International option is 6–12 business days. Products in the separate Custom Air Included profile use Air Express - Delivery Included (8–15 business days) for its eligible European destinations. Availability depends on the assigned profile and order value. Rail timing is not specified in the current profiles; request a specific quote rather than applying a general rail estimate.

U.S. Warehouse Dispatch and Transit

Eligible products already held in our U.S. warehouse are dispatched within 1–3 days; the made-to-order production estimate above does not apply to these in-stock products. The current customer-facing option for items in the USA Fast Dispatch profile is labelled USA Fast Dispatch (4–8 days). Items assigned to the separate USA Truck Delivery profile use USA Truck Delivery (7–12 days). Do not substitute one estimate for the other, or automatically add a separate transit estimate to a shipping-option label. Confirm the applicable dispatch and delivery timing for the exact product; arrival dates are not guaranteed.

U.S. warehouse shipping is not available to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, or other non-mainland U.S. destinations. For international delivery, choose a corresponding regular non-USA-only listing where available, or contact our team to confirm the product and destination. A USA-only stocked listing itself is not available for international shipping.

Shipping charges and availability depend on the selected product, configuration, destination, order value, and service. Confirm the applicable options and charges at checkout and with our team before ordering.

Shipping-option Estimates by Profile

Estimates below reflect the current customer-facing shipping options. Eligibility depends on the assigned product profile, destination and order value. These estimates do not change the shipping charges or conditions in the profiles. Where an option only states days, confirm business versus calendar days and the applicable preparation time with us. Production or preparation time, where applicable, must be considered separately; no arrival date is guaranteed.

  • General Domestic U.S. zone: By Sea (30–45 days) for eligible orders; most air order-value bands 12–18 days; highest Domestic air band 7–18 days.
  • General EU zone: By Sea (30–45 days) or air 7–18 days for eligible orders; low-order-value Standard International 6–12 business days.
  • General Asia zone: Standard International 6–12 business days.
  • General other International zone: Economy International 6–18 business days where available.
  • General US Other zone: air 12–18 days where available; do not assume a free sea option.
  • USA Fast Dispatch: 4–8 days for assigned USA-only stocked items, contiguous United States only.
  • USA Truck Delivery: 7–12 days for assigned items, contiguous United States only.
  • Custom Air Included: Air Express - Delivery Included 8–15 business days for the profile's eligible U.S.-mainland and European destinations.
  • Accessories, Artificial Flower with Metal Arch, and Kaleidoscope: separate express services; current option labels do not state a numeric delivery time. Contact us for the exact product and destination rather than assuming a generic estimate.