FAQs
Frequently Asked Questions
Everything you need to know about our artificial flower wall backdrops — from unboxing to setup to event day.
1. What's Included in the Package? Does It Come with a Stand?
Every flower wall we ship is ready to use out of the box. Here's exactly what you'll receive when you order a standard 8ft × 8ft (2.4m × 2.4m) flower wall:
2 Large Panels
Each 4ft × 8ft (1.2m × 2.4m). Stick together with Velcro for a seamless 8×8 backdrop.
Pre-Arranged Flowers
Premium silk flowers, greenery, and fabric roses — hand-arranged and densely packed.
Extra Replacement Flowers
A bag of matching blooms for DIY touch-ups. Keep your wall looking fresh for years.
Your Choice of Stand
Silver, golden, or no stand — you decide. All assembly hardware included.
Storage Bag
Each bag fits one 4×8 panel — roll it up or fold it, zip it in, and carry anywhere. Free with select products!
Which Stand Option Is Right for You?
| Option | What's Inside | Best For |
|---|---|---|
| No Stand | Flower wall panels + extra flowers only | You already have a frame; or plan to lean/mount the wall against a structure |
| With Silver Stand | Full kit + adjustable silver metal stand | Modern, sleek venues; pairs well with cool-toned decor |
| With Golden Stand | Full kit + adjustable golden metal stand | Warm, luxurious settings; classic weddings & formal events |
Need a Different Size?
We offer flower walls in multiple sizes to fit any venue:
- 4ft × 8ft — Single panel, great for photo booths and small ceremonies
- 8ft × 8ft — Two panels, our bestseller for weddings and large events
- 12ft × 8ft — Three panels, perfect for grand ballroom entrances
- Custom size — Contact us and we'll build exactly what you need
A fully assembled ValarFlowers 8ft × 8ft flower wall with stand at a real wedding.
Ready to find your perfect flower wall?
Browse Our Collection →2. What Size Flower Wall Do I Need? How Do I Choose Between 4×8, 8×8, and 12×8?
Choosing the right size is all about your venue space, guest count, and how you plan to use the backdrop. Here's a quick guide:
| Size | Panels | Coverage | Best For |
|---|---|---|---|
| 4ft × 8ft 1.2m × 2.4m |
1 panel | ~32 sq ft | Photo booths, sweetheart tables, dessert table backdrops, intimate ceremonies (<50 guests) |
| 8ft × 8ft 2.4m × 2.4m |
2 panels | ~64 sq ft | ⭐ Bestseller — Wedding ceremony arches, main stage backdrops, head table decor (80–150 guests) |
| 12ft × 8ft 3.6m × 2.4m |
3 panels | ~96 sq ft | Grand ballroom entrances, large stages, luxury hotel lobbies, events over 200 guests |
Real-World Examples
🎂 Intimate Birthday Party
30 guests · Restaurant private room · Dessert table backdrop
→ 4ft × 8ft
💒 100-Guest Wedding
100 guests · Barn venue · Ceremony arch + photo backdrop
→ 8ft × 8ft
🏨 Luxury Hotel Gala
300 guests · Ballroom · Main stage for speeches & performances
→ 12ft × 8ft
Pro Tips for Sizing
- Measure your venue's ceiling height. Most venues have 9–12 ft ceilings. An 8 ft wall leaves room for lighting rigs and doesn't feel cramped.
- Think about photo composition. For full-body shots with a couple in front, 8×8 gives photographers room to frame. For headshots only, 4×8 is sufficient.
- Each panel fits in a storage bag. We sell durable zip-up bags sized for a single 4×8 panel — fold or roll the wall, slip it in, and carry it like a duffel. Select products even come with a free storage bag. Check your product page for details, or buy one separately.
- Consider the transport. Each panel is foldable — you can roll it up or fold it flat to fit your vehicle. Even an 8×8 (two panels) can fit in a standard sedan trunk when folded. No oversized truck or van required.
- Unsure? Go with 8×8. It's the most versatile size — works for 80% of events. You can always add a second wall later for larger spaces.
Still not sure which size fits your venue?
Contact Us for Free Advice →3. What Material Is the Flower Wall Made Of? Are They Real or Fake? How Realistic Do They Look?
This is the #1 question we get — and the answer is what makes our customers come back for their second and third events.
Material Breakdown
| Component | Material | Why We Chose It |
|---|---|---|
| Base Backing | High-density fabric cloth | Rolls up or folds flat for storage, durable enough for dozens of setups, lightweight for transport |
| Main Flowers | Premium silk & latex-bonded fabric | Soft petal texture, natural color gradients, holds shape after folding |
| Foliage & Greenery | High-density fabric + coated wire stems | Realistic veining and matte finish — not shiny plastic. Stems are bendable for touch-ups |
| Attachment | Hand-tied & secured to backing | Each bloom is individually secured by hand. Won't fall off during transport or setup |
How Realistic Do They Look?
From 6+ Feet Away
Indistinguishable from real flowers. The dense packing and color blending create the same visual impact as a fresh floral wall — this is what guests and photographers see.
From 2–3 Feet Away
Still highly convincing. The silk petals have subtle texture and the foliage lacks the plastic shine of cheaper alternatives. Most guests need to touch them to realize they're artificial.
Up Close & Touch
Soft, fabric-like feel — not crunchy plastic. The petals have a realistic give when touched. We specifically avoid the cheap shiny look common in budget faux flowers.
Artificial vs Real: Why Our Customers Choose Faux
| Real Flower Wall | ValarFlowers Faux Wall | |
|---|---|---|
| Lifespan | 1 day — wilts after the event | Years — reuse for dozens of events |
| Setup | Florist on-site assembly (hours) | Unroll & zip — 15 min |
| Cost (per use) | $800–$2,500+ each time | One-time purchase — pays for itself after 1–2 events |
| Weather | Heat/cold damage, wind blows petals | Wind-resistant, all-weather safe |
| Color Options | Limited by season & availability | Available year-round, consistent color |
No — and this is actually a bonus. Real flowers can trigger allergies or overwhelm small indoor spaces with strong scents. Our silk flowers are hypoallergenic and fragrance-free, which venues and guests with sensitivities appreciate.
See the quality for yourself — browse real customer photos
Shop Flower Walls →4. How Long Does Shipping Take? Where Do You Ship From?
We ship from two locations depending on the product you order. Here's the full breakdown:
| Shipping Method | Ships From | Delivery Time | Best For |
|---|---|---|---|
| USA Fast Dispatch | Ontario, California warehouse |
5–10 days (most US states) California: 2–7 days |
US customers who need the wall fast — look for "USA Fast Dispatch" on the product page |
| Air Freight | International (air) | 5–10 days | Any destination, fastest option available for non-US products |
| Sea Freight — USA | International (sea) | 30–45 days | Budget-conscious buyers who can plan ahead |
| Sea Freight — Europe | International (sea) |
45–65 days Note: normally 30–45 days. Extended due to Hormuz Strait conflict |
European customers — see rail option below for faster delivery |
| Rail Freight — Europe | International (rail) | 35–45 days | European customers — faster and more reliable than sea during current conditions. Excludes certain remote regions |
Quick Reference by Region
USA
Fast Dispatch: 5–10 days
California: 2–7 days
Sea: 30–45 days
Europe
Rail: 35–45 days
Sea: 45–65 days
Air: 5–10 days
Rest of World
Air: 5–10 days
Sea: 30–45 days
Contact us for a specific quote
Need your flower wall by a specific date? We'll help you choose the right shipping method.
Contact Us for Timeline Advice →5. How Much Does Shipping Cost? Is It Free? The Boxes Must Be Huge!
Short answer: shipping is included in the price. What you see on the product page is what you pay — no surprise charges at checkout.
What's Included
| Product Type | Base Shipping | Urgent Upgrade Available? |
|---|---|---|
| Flower Walls (all sizes) | Free — included | Yes — air freight available |
| Flower Arrangements | Free — included | Yes — air freight available |
| Accessories | Free — included | Yes — air freight available |
| Metal Event Props (Oversized) | Free — included |
Yes — air freight available Rates vary more due to size/weight |
Need It Faster? Air Freight Upgrade for Any Product
Standard shipping is always free, but if your event is around the corner and you need your order sooner, every product — flower walls, arrangements, accessories, and metal props — is eligible for air freight:
- Delivery in approximately 5–10 days — bypass standard sea/rail transit times
- Cost varies — calculated based on your destination, package dimensions, and real-time air cargo space availability
- Contact us for a quote — we'll check current cargo rates and give you an exact price before you commit
No Surprise Fees. Period.
We've been doing this for over 7 years and we know what customers worry about: an attractive product price that doubles at checkout with "shipping and handling." That's not how we work. The price you see includes delivery to your door — whether you order one flower wall or a full event setup. For metal items, standard shipping is also included; air freight is offered purely as an optional upgrade for those who need it faster.
Need a precise air freight quote for your order?
Request Air Freight Quote →6. What Is Your Return & Exchange Policy? What If the Product Arrives Damaged?
Return Eligibility at a Glance
| Scenario | Return? | What You Need to Know |
|---|---|---|
| Arrived damaged | Full refund or replacement | Contact us immediately with photos. We'll ship a replacement or issue a full refund at your choice. |
| Unused, within 7–14 days | Yes | Product must be in original packaging with all accessories. Return shipping is at the buyer's expense due to the oversized nature of flower wall packages. |
| Used or assembled | No | Once the flower wall has been assembled, unfolded, or used at an event, we cannot accept the return for hygiene and quality reasons. |
| Customized orders | No | Custom sizes, custom color arrangements, and made-to-order designs are final sale. We'll work closely with you before production to ensure everything is right. |
Why Must the Product Be Unused? Who Pays for Return Shipping?
Our flower walls are event decor pieces — once they've been set up at a wedding or party, they can pick up dust, scuffs, or pollen that makes them impossible to resell in new condition. Unlike a T-shirt or a phone case, a flower wall can't simply be "wiped down and restocked." This policy protects every customer — the wall you receive should be genuinely new, not a piece that's already been to someone else's event.
Damaged on Arrival? Here's What to Do
- Take clear photos — show the damaged area and the full packaging.
- Email us within 48 hours of receiving the package — the sooner, the faster we can help.
- We'll handle the rest — replacement shipped at no cost, or full refund — your choice.
Custom Orders: Final Sale, Extra Care
Customized flower walls — whether you've requested a unique size, a specific color palette, or a bespoke design — are handmade to your specifications and cannot be returned. This doesn't mean we leave you guessing:
- We'll share design mockups or reference photos before production starts
- You'll confirm every detail — colors, sizes, flower density — before we begin
- If you're unsure about any aspect of a custom order, schedule a video call and we'll walk you through it live
Have a return request or received a damaged item?
Contact Support →
We Know Your Concerns!
Worried about getting scammed? Worried about the quality?
Let’s do a video call before you order.